Program Performance
Making it easier to find, understand, and access quality healthcare.
Whether local, digital, or over the phone, our platforms help members and patients quickly find the right care at the right moment.
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An easy to use, accurate, and compliant cost transparency platform for Healthcare Consumers
We empower better choices by helping consumers shop for care, understand their options, to make confident healthcare decisions through Transparency in Coverage ready, data-driven healthcare shopping tools.
This is my first experience with SmartShopper® and was greeted by Shannon (Personal Assistant) who was a tremendous assistance. My first experience has been a pleasure!
Amber Fort Worth, TX
My husband and I just used SmartShopper® to schedule our annual procedures. The provider was wonderful and we earned $150 cash back! 100% recommend.
Susan and Tom Charlotte, NC
I would give the Personal Assistant Team 10 stars! Their service is excellent. They find my facilities nearby, update me on new procedures, and guide me through what I might need. Tell them I say thank you!
Laura Nashville, TN
I love having the opportunity to help educate members to understand the benefits of this program. There is an "AHA!" moment when a member realizes that this program not only enables them to earn incentives, but also provides access to estimated costs so they can take control and shop for their healthcare.
Shelly Surgical Concierge
Our Solution by the Numbers
With over 100M+ consumers and growing, our integrated platform delivers significant transaction volume and outcomes each year. Since inception, these are some of our stats:
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100M+
Consumers across platform
7.6M
Records processed daily
60%
Consumer shopping rate
41M+
Six-years CareSelect users
795M
Six-years page views
489M+
Six-years searches
News & Thoughts
To deliver the value your members and patients expect, it's important to keep up with regulations and customer experience trends. Sapphire can help. Consider these featured insights and resources for a relevant perspective on these key issues.
Learn how members shop for healthcare and how they save and benefit from an incentive strategy
SmartShopper® is a flexible digital shopping program that is either a stand alone application or embedded within CareSelect and enables consumers to shop confidently and compare costs and options—and then select the right care option for them.
Within our one-of-a-kind program, any procedure is shoppable with the exception of urgent procedures. We can display and incentivize members with both financial and non-financial offers to drive down healthcare costs for employers by rewarding employees who select high-quality, cost-effective care.
