The need for healthcare happens in a moment

As the most-used digital member experience tool in healthcare, we’ve helped nearly half-a-billion members find care and understand cost and quality in those moments

Whether urgent, episodic, elective, seasonal, or chronic, finding care begins with a question (a search) at the moment the need arises. That search results in shopping to discover, select, and gain access to the care they need. Sometimes virtual and sometimes with the support of a concierge, our job is to eliminate friction during that experience for members who are in partnership with our clients.

Centered squarely on the customer, our platform combines best-in-class search and shopping experiences with artificial intelligence to predictively surface pertinent information and valuable engagement opportunities at the right moment.

Our S365 platform is designed to enable the right healthcare choices with every interaction. By integrating a set of curated partner access solutions on our digital-first healthcare shopping backbone, our objective is to align these partners on an underlying, shared measurement model. Together, we continuously and collaboratively optimize the orchestration of these capabilities to deliver better conversions, outcomes, and member satisfaction.

Your Strategic & Technical Partners

Delivering world-class experiences requires collaboration and co-design. Partner with an organization that has more than a decade of experience working with leading health plans across the country to deliver on the evolving expectations of healthcare consumers and join a community of plans helping improve healthcare together.

Coordinated by our dedicated Account Management team, our product, engineering, data, and integration teams partner directly with clients to extend the value of our products and services based on real-world use cases.

Clear, simple healthcare shopping experiences are what sets us apart

A flexible SaaS platform

Our highly-configurable S365 platform offers a catalog of add-on capabilities to deliver on the specific needs of each client. And when needed, our teams can be engaged to consult, collaborate, and deliver on new or unique needs. With competitive pricing and SLAs, our platforms and services are a reliable solution and support option for healthcare organizations of any size.

White-labeled or API-ready

Built to be flexible, our mobile responsive UI seamlessly integrates into client portals. The interface can be customized to include client brand elements while maintaining the integrity of our highly-rated user experience. Our growing catalog of S365 APIs and FHIR HL7 APIs enable clients to easily connect services in other member touch points or other digital properties.

Insights-driven Optimization

With a fully-expressed tag library and comprehensive member and provider data warehouses, our teams use engagement science best practices, segment-specific insights, and member-level prediction to guide behavior and improve experience.

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Get a closer look at our solution and a perspective on how it can support your measurable member and patient engagement strategies.