Rewarding people for making the right healthcare purchase decision

SmartShopper® is a flexible digital shopping program that is either a stand alone application or embedded within CareSelect enables consumers to shop confidently and compare costs and options—and then select the right care option for them.

Within our one-of-a-kind program, any procedure is shoppable with the exception of urgent procedures. If you have the data, we can display and incentivize members with both financial and non-financial offers to drive down healthcare costs for employers by rewarding employees who select high-quality, cost-effective care.

Incentivized Shopping—Financial or Non-Financial

SmartShopper provides a digital shopping platform that helps millions of consumers nationwide save money for their employers and themselves by allowing them to confidently compare costs and options and earn rewards for selecting the most cost effective providers and site of service for care. The SmartShopper solution supports both financial and non-financial incentives to give our clients the broadest flexibility to drive the engagement and utilization they want to see from their members, patients and employees. Our SmartShopper team works with our client partners, to deliver multi-channel engagement campaigns and a growing number of incentive frameworks to continually increase program utilization.  

Available Integrated or Freestanding

Our SmartShopper solution is built to deliver value efficiently to your members or employees. The program can be delivered as a freestanding web application or as an integrated program within CareSelect to provide our clients and their customers the greatest flexibility in realizing savings.

Available with Personal Support

Personal support is available via phone, chat, or text from our Sapphire365 Concierge team. Our program has delivered measurable results for plan sponsors and consumers for more than six years. Through that time and experience, we are consistently reminded that all people shop a little differently—especially for healthcare. As part of our SmartShopper service offering, we provide a personal support team that is on call to help members and employees navigate the healthcare system by identify their choices, selecting the best choices, scheduling appointments, and understanding when to expect their earned rewards.

Consumers are Shopping for Health Care and Saving Money for Plan Sponsors

Our digital engagement program provides an engaging, simple, and familiar shopping experience and creates an empowering, personalized healthcare shopping for consumers. In 2019 alone, we saved plans and employers in excess of $33 million in savings, while paying members and employees over $13M in cash rewards for selecting high quality cost effective providers for care.

Get a copy of our 2020 Performance and Savings Report

SmartShopper has delivered measurable results for plan sponsors and consumers for more than six years. Get a view of how we performed in 2020.

Request the Report