Member experience and engagement platform optimized for seniors

We provide an optimized digital-first experience tailored for Medicare Advantage members and plans

Built on our S365 healthcare shopping, navigation, and engagement platform, this unique program focuses on delivering the best outcomes for both members and plans. By providing personalized guidance, targeted engagement, and meaningful rewards to improve health outcomes along their unique healthcare journey, we create outcomes for key measures and measurable engagement. The CareAdvantage program supports and extends the risk adjustment and quality improvement strategies by providing a highly configurable experience customized to the business goals of our health plans.

Harness the power of the provider finder—a health plans plan’s most utilized digital asset

Seniors are already shopping digitally for their healthcare, comparing costs and care options to confidently take the next best action in improving or maintaining their health.  In fact, seniors use digital tools to search for providers at a surprisingly high rate.  Sapphire harnesses that digital shopping volume on a familiar platform to help identify high-risk members, promote usage of high-value providers, and support improved CAHPS® and STAR measures.

Create a simple and unified experience to extend and amplify MedicareAdvantage strategies

The S365 for Medicare Advantage program and experience is designed specifically for seniors. Our configurable approach allows plans to customize the program goals and rewards for the unique needs of the Medicare Plan. Centered on a one-stop-shopping destination for seniors, our program helps increase participation in key quality improvement programs, close care gaps through personalized and targeted recommendations, and promote specific health and wellness actions. 

Built with over a decade of insights in care navigation, concierge, engagement and rewards

Sapphire has over a decade of experience in digital care navigation, concierge support, targeted engagement and rewards. When properly aligned, capabilities produce significant results. In those results, we consistently see that Seniors have the highest navigation to high-value providers compared to all other age cohorts.

Let us put that experience to work for your Medicare Plan.

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120M+

Americans are supported by Sapphire’s digital tools

82%

of seniors that utilize our solution schedule the next step on their care journey

98%

of Americans felt that rewards was a valuable part of their healthcare benefit