In addition to the core capabilities, CareSelect can be extended to accommodate a number of client specific needs.
Online Appointment Scheduling
Sapphire Digital delivers the capability for members to conveniently make online appointments for face to face care with the providers that the health plan designates as high value.
Sapphire Digital solution supports the health plan’s enterprise go-to-market strategy, while delivering seamless, intuitive choices that fit member needs.
The Telehealth module enables a popular and convenient service for consumers by allowing authenticated, eligible members to be presented with Telehealth options for a specific set of procedures.
Savings Account (HSA/FSA) Integration
The Savings Account module provides consumers with more insight into their HSA/FSA account balances and can support the member’s decision-making about how to pay for a health care treatment by integrating and sharing member-specific HSA/FSA information within the search experience.
CareSelect offers mediated access to its underlying APIs to facilitate a Health Plan’s ability to more deeply integrate capabilities into the organization’s portals and mobile applications, and/or other applications.
SmartShopper is an incentive and redirection program offered either as a standalone application or integrated within the CareAccess platform. This integration is a singular member experience where provider selection and rewards activation can be achieved simultaneously.
Sapphire365 Chat Integration
Members can click a button to access online chat and receive immediate attention and guidance from their health plan’s member services associate/customer service team, clinical concierge or be directed to another program identified by the Plan.