Following recommendations form the Center for Medicare & Medicaid Services (CMS), many local governments are allowing healthcare facilities to resume elective and non-emergent procedures so many Americans are eager to set up medical appointments.
To better understand the sentiment of consumers as they considered reengaging in care, Sapphire ran a survey to assess the perceptions of healthcare after COVID-19. The findings reveal that 47% of adults will change how they access care including care selection decision and cost concerns. They will become increasingly selective in the type of procedures they get and where they go for these procedures.
While they remain eager to get back on their healthcare journey, nearly half (47%) of Americans age 18-64 surveyed are more concerned about the cost of health care now than they were before COVID-19 and will more specifically look for higher quality, lower cost, and more easily accessible care options.
As Congress and the Administration promote policies to improve healthcare transparency tools, we believe that much of the data in this survey reflects the continued and increasing importance of transparency to guide users as elective procedures resume across the country.
Request a copy of our survey with some addition details about 60+, female, and Hispanic and African American customers to learn more.